Days before Xmas, precious lunch hours gathering remaining gifts and an innocent trip to Asda become a nightmare.
Till appears to have worked until the point of exit, so 15 minutes of messing about and messages about deactivating my card.
Time passes some more.
Turns out to be an Asda system screw up and they want my contact details as my card vendor has confirmed the charge but their system has no record.
£5 goodwill received. Not sure what I charge for follow up phone calls yet.